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Posted
in Services on 24th May 2023
Are you in search of a reliable wholesale traffic provider for your call campaigns both inbound and outbound? Look no further! IV Response is here to meet all your telecommunications needs with a personal touch.
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Posted
in Industry on 22nd May 2023
There is a growing problem with automated call campaigns scaring customers away, due to the amount of scam calls that happen on a dialy basis. Here at IV Response we have had to cleverly create our customers call campaigns to stop this becoming a problem.
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Posted
in Industry on 22nd May 2023
Voice analytics for call campaigns offer several benefits to empower decision making and better customer experiences
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Posted
in General on 19th May 2023
Voice AI systems are being used in various ways to support call campaigns. IV Response have integrated this technology in many different very effective ways. We have taken our customers current call flows and enhanced them with the use of voice AI
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Posted
in Industry on 18th May 2023
Using a cheap rate dial-through service like www.call2call.co.uk to call abroad from the UK instead of using BT directly and paying their higher call costs offers several advantages:
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Posted
in Solutions on 17th May 2023
IV Response offer many features on our inbound call services, one of the most commonly used is call queueing. Correctly setup it can be a great asset for your business calls.
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Posted
in General on 16th May 2023
IV Response incorporate natural voice text to speech in all our outbound call campaigns if clients have not got their own pre recorded prompts. Once we setup a customer call script we can use our call campaign platform and generate life like sounding, personalized on the fly prompts.
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Posted
in General on 16th May 2023
IV Response use Answering machine detection on our outbound call campaigns to great effect.
We can if required leave a pre-set personalized message asking the customer to call back or ignore answering machines and only deliver a message to a live person answer, on each call.
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Posted
in Solutions on 15th May 2023
IV Response have developed a mass outbound call campaign platform that can integrate with your current databases and can send call campaigns directly from your systems via our telecoms platform, to your customers. This can be done either by SFTP transfer of an xl datasheet, or the preferred method of most companies an API.
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Posted
in Industry on 15th May 2023
A virtual telephone service, also known as a virtual phone system or virtual PBX (Private Branch Exchange), offers various services and features to businesses or individuals.
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