Solutions

Messages can take the form of complex interactive responses that lead to data capture or diversion to a call centre operator or third party for automated payment for instance.

Using our technology customers can run call campaigns which greatly reduce costs using customized IVR call flow. IV Response are a PECN (Public Electronic Communications Network) licensed telecoms operator so no dealing with middle men marketing companies. Cut costs by dealing directly with us.

Using our many years of experience we can help create a script that will get the highest percentage of responses from your calls. Using life like AI voice and inserting the unique name, account number and balance in the same voice will make the call recipient feel more inclined to contact your company and speak to someone to resolve the reason for the call.

The AI voice can read any script and insert the unique information to make the call sound like a human voice has made the recording. Customers can choose from a variety of voices to make the calls.

Here is an example of an automated appointment script in both female and male voices that draws info from a data file to insert First Name, Surname, Time and Date.

Automated appointment script using a female voice

Automated appointment script using a male voice

Another example of AI voice can be found in Outbound Call Solutions.