Latest Call Technologies For Business
The latest technologies brought together in one flexible product
At IV Response we have combined the latest technologies in one unique simple to integrate customer product.
We have combined:
Automatic speech recognition
ASR is the engine used in voice Bot processes to convert speech into text after each sentence spoken by the customer.
Natural Language Processing
The NLP engine is the core element of any voice Bot / chatbot implementation. It is the tool in which the conversation flow is configured and the integration with external systems is implemented and the training of the AI model is carried out.
Text to Speech
TTS is the engine used in voice Bot processes to convert NLP-provided text into speech.
Answering Machine Detection
A vital part of any outbound call campaign. A highly developed algorithm enables you to determine the receiving side of the outbound call and tailor your call flow accordingly.
Contact us today to discuss your inbound/outbound call campaign needs.
Ian Barker +447738889406